Who's really at your door? App delivery drivers in California found using accounts that aren't theirs
Summary
A CBS News California investigation found that some food delivery drivers in California use rented or stolen app accounts to avoid background checks. This loophole means customers might not know who is actually delivering their food, raising safety concerns and prompting lawmakers to consider stronger rules.Key Facts
- Some delivery drivers use accounts that do not belong to them by renting or buying them online.
- One in four drivers in test orders did not match the photo shown in the app.
- These fake accounts help people avoid required background checks.
- California law requires delivery apps to show the driver's first name and photo to customers.
- Lawmakers are looking into stronger penalties for renting or selling delivery accounts.
- Companies like DoorDash, Uber, and Lyft say they remove accounts involved in fraud when found.
- The investigation showed accounts for Uber and Lyft were also rented on social media platforms.
- Assemblywoman Laurie Davies is working to close this loophole to protect customers.
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