Mamdani’s consumer watchdog takes on ‘epidemic of corporate lawbreaking’
Summary
New York City’s consumer commissioner, Samuel AA Levine, is pushing for more complaints from residents to fight unfair business practices. His office has targeted hidden fees, deceptive subscriptions, and unfair treatment of workers, including lawsuits against companies like Uber Eats and Amazon.Key Facts
- New York City gets about 30,000 consumer complaints a year; Levine wants that number to increase.
- Levine previously worked at the Federal Trade Commission under President Biden.
- His office has banned hidden hotel fees and challenged delivery companies using tactics that lower worker wages.
- Since January, his team sued self-storage companies and secured millions from Uber Eats and Amazon.
- A new rule coming in June may require a clear "click to cancel" option for subscription services.
- Levine describes a long history of companies breaking laws with few consequences.
- He highlights digital tools and subscription models as key ways companies now influence customers.
- Levine aims to help businesses thrive while cracking down on unfair practices.
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