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South Korea's Starbucks to shut for staff history lesson after backlash

South Korea's Starbucks to shut for staff history lesson after backlash

Summary

Starbucks stores in South Korea will close for half a day next week so all staff can take a history lesson. This follows public anger over a "Tank Day" promotion that was seen as insensitive to a deadly 1980 military crackdown on pro-democracy protesters.

Key Facts

  • Starbucks Korea will close all stores at 3 p.m. local time for three hours next Wednesday for staff training on historical awareness.
  • The training includes watching videos to teach about the social and historical sensitivity of the 1980 Gwangju Uprising.
  • The "Tank Day" campaign promoted reusable tumblers called the Tank Series and coincided with the anniversary of the Gwangju Uprising, where at least 165 civilians were killed by military forces.
  • The campaign caused strong public backlash, protests outside stores, and a significant drop in Starbucks Korea sales.
  • Starbucks Korea's CEO was fired immediately after the controversy.
  • Shinsegae Group, which operates Starbucks in South Korea, said they used an AI tool to help create the promotion slogan.
  • South Korea’s President Lee Jae Myung publicly condemned the campaign as inhumane and disgraceful.
  • The Gwangju Uprising is a key event in South Korea’s move toward democracy and involved serious human rights abuses by the military.
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