Key Facts

• The message showed up on the TV in a room booked by a visibly Orthodox Jewish guest, Sruly Fogel from New York.
• The incident took place at Travelodge’s Manor House hotel in north London near a large Orthodox Jewish community.
• Travelodge launched an investigation including checking CCTV, staff interviews, and TV activity logs but could not find who placed the message.
• The hotel apologized directly to the guest through its CEO, Jo Boydell.
• Travelodge reported the incident to the police, who closed their investigation pending new information.
• The hotel plans to work with a Jewish organization to provide antisemitism and cultural sensitivity training for staff.
• This incident follows another Travelodge controversy about hotel room security after a sexual assault case in a different location.
• The hotel chain said the "Free Palestine" message was found only in this guest’s room and not in others checked.