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Bank apologises for firing staff with accidental email

Bank apologises for firing staff with accidental email

Summary

One of Australia's largest banks, ANZ, apologized to employees who learned they were fired through an unexpected email. The bank explained that the emails were sent by mistake before intended, and the affected staff have since been personally informed.

Key Facts

  • ANZ bank accidentally sent out emails informing staff about job cuts.
  • The emails were supposed to be sent later but went out early by mistake.
  • ANZ stopped sending these emails and spoke to staff face-to-face afterward.
  • The Financial Sector Union criticized the bank for causing stress with this error.
  • The union was not informed about the bank's changes beforehand.
  • ANZ's retail banking executive expressed regret for how the staff received the news.

Source Information