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Wowcher sorry for 'unacceptable' crocodile attack email

Wowcher sorry for 'unacceptable' crocodile attack email

Summary

Wowcher apologized after sending a marketing email that referenced a recent crocodile attack on a toddler at a zoo in Cambridgeshire. The email caused public outrage, and Wowcher said the message was never approved and they are reviewing how it was allowed to be sent.

Key Facts

  • A 3-year-old boy was attacked by crocodiles at Johnsons of Old Hurst zoo near Huntingdon, Cambridgeshire.
  • The boy is in critical but stable condition at Addenbrooke’s Hospital.
  • A man was arrested on suspicion of attempted murder but was later bailed because he was unfit for interview.
  • Wowcher sent an email with the subject line: "Snap up these deals quicker than a croc can catch a kid!" shortly after the attack.
  • The email sparked public outrage and complaints on social media.
  • Wowcher apologized, called the email "unacceptable," and said it was not approved.
  • Wowcher is reviewing its marketing approval process to prevent future mistakes.
  • Customers criticized the email, with some unsubscribing from Wowcher’s emails.
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