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Wowcher apologises for email referencing toddler crocodile attack

Wowcher apologises for email referencing toddler crocodile attack

Summary

Wowcher, a discount voucher website, apologized after sending an email with a subject line referencing a toddler’s crocodile attack at a zoo. The company said the message was unacceptable, unapproved, and they are reviewing their marketing process to prevent such errors.

Key Facts

  • Wowcher sent an email saying, “Snap up these deals quicker than a croc can catch a kid!”
  • A three-year-old boy was seriously injured in a crocodile attack at Old Hurst zoo.
  • The boy was taken to Addenbrooke’s hospital and is in critical but stable condition.
  • Wowcher called the email wording “unacceptable” and apologized to the family.
  • The company is checking all upcoming marketing content and improving approval procedures.
  • A 30-year-old man was arrested on suspicion of attempted murder but later released and bailed.
  • Police are reviewing zoo CCTV footage to decide on further action.
  • The arrested man is not known to the toddler and is currently considered unfit for interview.
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