South East Water appoints new chief executive
Summary
South East Water has chosen John Halsall as its new chief executive after the previous leader, David Hinton, resigned. Halsall plans to focus first on fixing immediate problems for customers and then invest £2.1 billion to improve the company’s water service over time.Key Facts
- John Halsall will replace David Hinton as chief executive of South East Water.
- Halsall previously worked at Thames Water, South West Water, and Network Rail.
- South East Water has faced repeated water supply failures in Kent and Sussex.
- Halsall intends to respond to customers’ urgent concerns and then make long-term improvements.
- The company plans to invest £2.1 billion to improve reliability and service.
- The appointment requires approval from regulators.
- David Hinton resigned in May; he earned £400,000 plus a £115,000 bonus last year.
- South East Water has £1.3 billion in debt and recently raised water prices by about 7%, to an average annual bill of £324.
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