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Canadian healthcare staff decry ‘cruel hoax’ after scam email promises paid day off

Canadian healthcare staff decry ‘cruel hoax’ after scam email promises paid day off

Summary

Healthcare workers in Newfoundland and Labrador, Canada, received an email promising a paid day off as thanks for their hard work. The email was actually a cybersecurity test to see who would click a suspicious link, which upset many staff who felt tired and undervalued.

Key Facts

  • Healthcare workers in Newfoundland and Labrador were sent an email titled “June Holiday” promising a paid day off.
  • The email thanked staff for working overtime during the introduction of a new system called CorCare.
  • The email came from an outside domain and asked workers to click a link to register for the day off.
  • The next day, staff were told the email was a cybersecurity test to catch those clicking on phishing links.
  • Many workers felt angry and betrayed, with some calling the test a "cruel hoax."
  • At least one healthcare worker quit, saying the email was the last straw in a stressful time.
  • Healthcare unions criticized the test as insensitive given staff burnout and denied vacation requests.
  • Officials apologized and promised to review how such tests are done to avoid hurting staff in the future.
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