EU border delays 'not bearable' over summer, warns airport boss
Summary
A new digital border system called the Entry-Exit System (EES) has caused long waiting times of up to two hours for non-EU travelers arriving in Berlin and other European airports. The system, designed to record biometric data to improve security, has faced technical issues and inconsistent implementation, leading to passenger delays and missed flights.Key Facts
- The Entry-Exit System (EES) requires travelers from outside the EU to register biometric data when entering and leaving many European countries.
- EES fully started operating in April and aims to modernize and speed up border controls.
- Berlin Airport reports wait times of one to two hours, especially at terminals used by budget airlines Ryanair and Wizz Air.
- Different EU countries use various sub-systems under EES, causing complexity and slower processing at borders.
- Some EES machines have been reported to be broken or out of order at airports.
- Passengers, like Anne Robinson from the UK, missed flights due to the delayed checks and had to pay extra for replacement tickets.
- Airlines and airport officials say the system is not working well and call for contingency plans or pauses in checks where needed.
- The European Commission says it is willing to provide more support to help fix the issues.
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