StubHub accused of failing to deliver pricey World Cup tickets
Summary
Fans suing StubHub say the ticket website did not deliver World Cup game tickets after they paid for them. The lawsuit claims StubHub canceled orders and did not honor a guarantee to protect buyers, while StubHub blames issues on the official event organizer FIFA.Key Facts
- A group lawsuit was filed in Manhattan federal court against StubHub for failing to deliver paid World Cup tickets.
- One buyer paid $1,905 for three tickets but had the order canceled by StubHub.
- Another paid nearly $3,000 for two tickets, which were also canceled; he was refunded but lost travel costs.
- The lawsuit accuses StubHub of selling tickets without authorization from FIFA, the event organizer.
- StubHub offers a "FanProtect Guarantee" to ensure ticket authenticity but allegedly failed to honor it in these cases.
- Plaintiffs are seeking at least $5 million in damages.
- StubHub says it wants to get fans into events and blames FIFA’s ticketing system for problems.
- FIFA did not comment on the lawsuit when asked.
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