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UK regulator warns of "arms race" to keep up with AI use in financial services

UK regulator warns of "arms race" to keep up with AI use in financial services

Summary

A senior UK financial regulator warned that authorities are in a race to keep up with artificial intelligence (AI) in financial services. The Financial Conduct Authority (FCA) plans to review AI risks and may seek greater powers to regulate AI tools like ChatGPT used in personal finance.

Key Facts

  • Sheldon Mills, an FCA executive director, called the situation an “arms race” to keep pace with AI growth in finance.
  • Millions of people use AI to help make decisions about savings, borrowing, and other financial matters.
  • The FCA is reviewing whether AI tools should be covered by existing financial regulations.
  • A report highlights both benefits (like personalized advice) and risks (such as bias, unclear pricing, and manipulation) from AI in finance.
  • About 20% of UK adults are open to letting AI make financial decisions for them, even though these AI services are not regulated.
  • The report recommends creating free AI-driven financial guidance services for the public.
  • AI can increase risks like fraud and cyberattacks but can also help defend against these threats.
  • The FCA wants stronger powers to supervise big tech companies that provide AI services used in finance.
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