Kim, Warren press Vought over changes to CFPB complaint portal
Summary
Senators Andy Kim and Elizabeth Warren wrote to the Consumer Financial Protection Bureau (CFPB) about recent changes to its complaint portal. They are concerned that these changes may make it harder for consumers to report problems or get help.Key Facts
- Senators Kim (New Jersey) and Warren (Massachusetts) sent the letter on Wednesday.
- The letter was addressed to Russell Vought, the acting director of the CFPB.
- The CFPB recently changed its online complaint portal, which consumers use to report financial problems.
- The senators questioned if the changes reduce access or discourage people from filing complaints.
- The letter was first shared with the news outlet The Hill.
- Both senators are members of the Democratic Party.
- The CFPB is a government agency that helps protect consumers in financial matters.
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