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Duped of millions in 'digital arrest', Indian woman seeks answers from banks

Duped of millions in 'digital arrest', Indian woman seeks answers from banks

Summary

An Indian woman named Anjali lost 58.5 million rupees in a scam where fraudsters pretended to be law enforcement over video calls. The scammers coerced her into transferring her savings by threatening her with jail and harm to her family. Anjali has been trying to get answers from banks and authorities, claiming weak banking safeguards contributed to her loss.

Key Facts

  • Anjali lost 58.5 million rupees to scammers posing as officials over video calls.
  • The scammers threatened her and forced her to move her money over five days.
  • This type of scam, called "digital arrest," has increased in India, with reported cases tripling between 2022 and 2024.
  • Indian authorities have tried to raise awareness by blocking suspect accounts and warning the public.
  • Anjali believes Indian banks, particularly HDFC, failed to alert her about suspicious transfers.
  • The bank argues that it followed her instructions for the transfers and reported the fraud too late.
  • Anjali's money was moved through various accounts, with police tracing it back to a suspect account with little balance.
  • Authorities have launched campaigns to educate people about cyber frauds due to such scams.
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