Greggs shifts food behind counters to stop thieves
Summary
Greggs, a UK bakery chain, is testing a new approach by moving food and drinks behind the counter in a few stores to prevent shoplifting. This change targets locations with high theft rates and is not planned for all 2,600 stores. Shoplifting incidents in the UK have increased significantly, with police and retailers reporting a rise in cases.Key Facts
- Greggs is moving self-serve food and drinks behind the counter in selected stores.
- The trial targets areas with high levels of theft and disruptive behavior.
- The change will not affect all Greggs locations.
- Police reported a 20% rise in shoplifting cases in 2024, totaling 516,971 incidents.
- Retailers noted 20.4 million thefts last year, according to the British Retail Consortium.
- Some organized shoplifting gangs use communication devices and distractions to steal.
- Retail crime increased after the Covid pandemic, influenced by rising living costs.
- Reports indicate a change in shoplifter demographics, including more seniors stealing.
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