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Amazon Web Services customers receive bills for up to $1.5tn after global glitch

Amazon Web Services customers receive bills for up to $1.5tn after global glitch

Summary

Amazon Web Services (AWS) accidentally sent customers huge billing amounts, some as high as $1.5 trillion, due to a technical glitch. The problem caused alarm worldwide, affecting users from charities to students, before AWS identified the issue and began fixing it.

Key Facts

  • AWS billing system showed bills much higher than normal, reaching up to $1.5 trillion.
  • Customers usually pay small amounts, often less than a few dollars a month.
  • The glitch started around 3:38 am UK time on a Friday.
  • AWS investigated for about 1.5 hours and found an error in the pricing calculation system.
  • The company paused the billing estimation system and said it would take hours to fully fix.
  • People around the world expressed shock and concern on social media.
  • AWS apologized for the confusion caused by the incorrect bills.
  • The incident showed how many rely heavily on AWS for data and cloud services.
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