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Angry about fraud or an unsafe product? Here’s how to file a federal complaint

Angry about fraud or an unsafe product? Here’s how to file a federal complaint

Summary

If you have problems with a product or company in the US, you can file complaints with many government offices. These complaints help officials decide on investigations and laws, even though some agencies have smaller budgets and fewer staff.

Key Facts

  • Federal agencies like the FTC and CFPB handle complaints about fraud, financial services, and unsafe products.
  • You can report issues related to airlines, moving companies, and online crimes through specific federal offices.
  • Documentation like order numbers, dates, and screenshots is important when filing complaints.
  • State attorneys general and consumer-protection offices also take complaints and can investigate companies that harm residents.
  • Many large US cities have consumer-protection offices to help residents with complaints.
  • Complaints from consumers influence government actions and can lead to better laws or lawsuits.
  • Even with budget cuts, government watchdogs still collect complaints and try to help consumers.
  • Writing to your local member of Congress can encourage them to support actions against problematic companies.
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