Anger as water supply misery continues for second day
Summary
Thousands of homes and businesses in Kent are facing water supply problems due to a temporary equipment failure at a water treatment plant in Tunbridge Wells. South East Water, the company responsible, apologized and set up bottled water stations while working to restore service.Key Facts
- Up to 7,000 properties in Kent have low water pressure, no water, or intermittent supply.
- The problem is caused by a temporary failure at the Tunbridge Wells water treatment works.
- South East Water opened three bottled water stations in Tunbridge Wells for affected customers.
- The company is delivering bottled water to vulnerable people through a special free support program.
- This is the third major water supply incident in Tunbridge Wells in recent months.
- South East Water faces criticism for previous supply issues and must invest £30.5 million after a regulator's investigation.
- The company suffered a £55 million financial loss from winter outages and is seeking new loans.
- The water treatment plant is currently stable, but low storage and high demand limit supply to some areas, especially higher ground.
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