TreeSize won't renew perpetual-license support unless users subscribe
Summary
The company behind TreeSize, a disk space analyzer, is shifting from selling perpetual licenses to subscription models. Users with perpetual licenses lose access to updates and support after the maintenance period unless they subscribe, and the company does not provide installation files or license keys once support ends.Key Facts
- JAM Software makes TreeSize and has been moving most versions to subscription sales since 2025.
- Perpetual licenses for TreeSize Personal are still sold, including 12 months of updates and support.
- After the maintenance period ends, users must subscribe to get updates and support.
- JAM Software does not provide backup installers or license keys to customers once support expires.
- The company explains this policy is to avoid security risks and reduce support work for older versions.
- Customers are warned by email to back up their software and license key before support ends.
- A free version of TreeSize is available but lacks advanced features and is not meant for business use.
- JAM Software says customers keep the right to use the version they bought indefinitely but may find subscription necessary for ongoing support.
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