The AI Boom Is Built on Data That Companies Are Too Afraid to Use | Opinion
Summary
Many companies invest a lot in artificial intelligence (AI) but see little improvement in productivity or benefits. The main issue is that businesses are not using their own valuable data with AI because they fear legal and security risks, making it harder to gain real advantages.Key Facts
- Around 70% of businesses use AI today.
- Over 80% say AI has not improved their productivity or workforce.
- Companies have lots of customer, financial, healthcare, and proprietary data that could improve AI results.
- Legal and reputation risks make companies hesitant to use sensitive data.
- Employees often use AI on their own without proper security controls, a problem called "shadow AI."
- Locking down data too tightly prevents AI from creating value.
- The real challenge is balancing data privacy with AI innovation.
- New technologies can protect data while allowing companies to use it safely with AI.
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