Is T-Mobile Down? Users Report Outage
Summary
T-Mobile users across the United States experienced a large outage on Monday afternoon, with many unable to use their phones normally. A website tracking outages reported over 21,000 complaints, especially in major cities like New York City, Chicago, and Minneapolis.Key Facts
- The outage occurred on a Monday afternoon and affected many areas nationwide.
- More than 21,000 outage complaints were reported by 4:16 p.m. ET on the tracking website DownDetector.
- The cities with the most complaints included New York City, Chicago, Detroit, Minneapolis, and others.
- Users saw "SOS" or "SOS Only" on their phone screens, meaning they could only make emergency calls.
- "SOS" appears when the phone cannot connect to its normal network but can still call emergency services.
- T-Mobile did not respond to requests for comment before publication.
- Additional cities affected included Seattle, West Sacramento, Irvine, Albuquerque, Orlando, and St. Louis.
- The outage prevented regular calls, texts, and mobile data until service was restored.
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