Key Facts

• Many timeshare owners struggle with ending their ownership, often because of rising fees and changing lifestyles.
• A study by Newton Group showed that over half of timeshare owners trying to exit had already failed once.
• About 27% of owners hired a timeshare exit company before, but the company did not succeed.
• Timeshare exit companies often use phrases like “attorney-backed” or “legal team” that sound like they offer legal help directly to the owner.
• In many cases, the lawyer works for the company, not the owner, which means the lawyer’s duty is to the company’s interests.
• Owners should be clearly told if a lawyer represents them personally or only the company before they pay for services.
• Newton Group suggests that rules be made so companies must disclose in writing if the lawyer actually represents the timeshare owner.
• Consumers deserve clear information to understand who is protecting their interests during timeshare exit services.