Crackdown on claims companies sending spam car finance texts
Summary
UK officials searched homes and businesses linked to five companies accused of sending spam texts about car finance claims. The crackdown follows millions of complaints about unwanted marketing related to compensation for drivers mis-sold car loans in a large industry scandal.Key Facts
- The UK Information Commissioner’s Office (ICO) raided locations in London, Liverpool, Bolton, Burnley, and Swansea.
- Officials seized laptops, phones, and documents during the searches.
- Over 12 million complaints about spam texts have been made since September 2025.
- The Financial Conduct Authority (FCA) announced a £7.5 billion compensation plan for victims of car loan mis-selling.
- The FCA had to partly pause the payout scheme due to legal challenges, delaying payments until at least December or February.
- Companies involved reportedly sent about 170 million unsolicited texts between September 2025 and May 2026.
- The ICO collaborates with the FCA and other regulators to address poor practices by claims companies, law firms, and lead generation firms.
- The FCA advises people they can claim compensation for free using a letter template available on its website and is running a public info campaign until September 6.
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