American Airlines makes its flight refund policy more restrictive
Summary
American Airlines changed its refund policy to be stricter. Now, passengers can only get a full refund within 24 hours of booking if their flight is at least one week away.Key Facts
- The 24-hour refund rule now only applies to flights departing at least seven days after booking.
- Previously, American Airlines allowed refunds within 24 hours for flights departing at least two days later.
- The new policy started on Wednesday.
- The U.S. Department of Transportation requires airlines to offer refunds within 24 hours only for flights departing at least one week later.
- Airlines can offer better policies if they want but are not required to.
- American Airlines lets customers hold a ticket for 24 hours without paying.
- Other major airlines like JetBlue, Southwest, and United have similar refund policies.
- Delta Air Lines has a more flexible policy, allowing refunds within 24 hours regardless of when the flight departs.
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