Is Apple Pay Down? Users Report Issues With Mobile Payment App
Summary
Apple Pay experienced problems on Friday, with many users unable to complete payments or transfer money. Reports of issues started around 4:40 p.m. ET and peaked near 6 p.m. ET, but Apple had not yet explained the cause or confirmed the outage.Key Facts
- Users reported trouble making payments and transferring funds using Apple Pay on Friday.
- Nearly 1,400 problem reports were recorded on Downdetector around 6 p.m. ET.
- StatusGator also saw a surge in Apple Pay issues starting around 4:40 p.m. ET.
- Many users saw an error message saying "Unable to Connect to Wallet Services."
- This error means Apple Wallet could not reach Apple's systems to process payments.
- Apple had not publicly acknowledged or explained the problem by Friday evening.
- Apple Pay lets people pay without contact using iPhone, Apple Watch, iPad, or Mac.
- Apple Pay and Wallet services have had similar interruptions before that usually resolve quickly.
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