Account

The Actual News

Just the Facts, from multiple news sources.

M&S cyber-attack disruption to last until July and cost £300m

M&S cyber-attack disruption to last until July and cost £300m

Summary

Marks & Spencer (M&S) experienced a cyber-attack that disrupted its online services and will continue to affect them until July. The attack, which happened in April, is expected to cost M&S about £300 million in profits this year. The company is working to restore its online operations gradually and improve its systems for the future.

Key Facts

  • M&S's online services have been disrupted since a cyber-attack occurred over the Easter weekend.
  • The company estimates a financial impact of roughly £300 million due to the attack.
  • Hackers used social engineering, manipulating people rather than exploiting a technology flaw.
  • Police suspect a hacking group named Scattered Spider, involved in similar attacks, is responsible.
  • M&S plans to bring back 85% of their online product range quickly.
  • The attack affected M&S's online shopping, reducing availability of their products.
  • Some losses might be covered by cyber-insurance and cost reductions.
  • M&S reported a profit rise before the hack but expects lower profits this year due to attack-related issues.
Read the Full Article

This is a fact-based summary from The Actual News. Click below to read the complete story directly from the original source.