Summary
A woman staying at a Travelodge hotel in London was assaulted after hotel staff gave her abuser a key to her room. Travelodge said it regrets the incident, called such cases rare, and has updated its security policies and staff training to prevent this from happening again.Key Facts
- A woman escaped her abuser by staying in a Travelodge hotel in London.
- The abuser entered the hotel, lied about her condition, and asked reception for her room details.
- Staff gave the man a key and directed him to her room without confirming with the woman.
- The man kicked in the door, assaulted the woman, and tried to take her phone.
- Travelodge apologized and said their safety rules were not properly followed.
- The company hired an expert to review its security and changed policies and staff training.
- MPs have asked Travelodge to improve safety measures for vulnerable women.
- A similar 2022 case involved a man getting a key without consent and sexually assaulting a guest; the victim received a small refund.
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