France bans unsolicited telemarketing calls
Summary
France has banned most unsolicited telemarketing phone calls to protect consumers from unwanted sales calls. Companies can only call people if there is an existing contract or if they have the person's permission in advance.Key Facts
- The ban applies to telemarketing calls from all business sectors in France.
- Calls are allowed only if related to an existing contract or with prior consent from the customer.
- A French consumer group called this change a big step to protect people’s peace and privacy.
- Some business groups and Moroccan officials worry the ban could cause job losses, especially in call centers.
- Companies must get written consent and keep proof to legally make marketing calls.
- A report showed 97% of French people dislike telemarketing calls, with many receiving calls weekly or daily.
- Other European countries like Germany, Austria, and Italy also have strict rules on telemarketing calls.
- In the UK, most telemarketing calls are allowed unless people have opted out or are on a no-call list.
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