Violators face hefty fines under new French law banning unsolicited telemarketing calls
Summary
France has started a new law banning telemarketing calls without a person’s permission to protect consumers from unwanted sales calls. Companies that break this rule can be fined large amounts of money, and people can report such calls through a government website.Key Facts
- The new law in France requires companies to get prior consent before making telemarketing calls.
- Businesses can be fined up to 375,000 euros per illegal call, and individuals up to 75,000 euros.
- The law started because many people in France complained about frequent unwanted sales calls.
- Previous rules allowed people to opt out, but some companies ignored the no-call list.
- Exceptions include calls to customers who already have a contract or who gave permission, such as by checking a box.
- Morocco is worried about job losses because many French call centers outsource work there.
- Similar laws exist in Germany and the Netherlands, while the U.S., Canada, and the U.K. use opt-out systems like do-not-call lists.
- Companies calling people who opted out in the U.K. can face fines up to 500,000 pounds per call.
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