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Hospitals push for upfront payments as healthcare costs rise

Hospitals push for upfront payments as healthcare costs rise

Summary

Hospitals are increasingly asking patients to pay large deposits before treatment, especially when their insurance is out-of-network. This practice comes as healthcare costs and patients' deductibles rise, making it harder for many to afford care.

Key Facts

  • Thomas Zordani traveled for a neurosurgery consultation but had his appointment canceled after Mayo Clinic required a $5,000 upfront payment.
  • Mayo Clinic determined after the appointment was made that Zordani's insurance was out-of-network, designating him "self-pay."
  • Hospitals are asking for prepayments more often to cover patients' larger share of medical costs due to rising deductibles.
  • Rising hospital prices, drug costs, and labor expenses push insurers to shift more costs to patients through higher deductibles.
  • The average deductible for employer family insurance plans is about $3,762; for Affordable Care Act plans, it rose 37% to around $3,786 in 2024.
  • Industry experts say this trend could make it harder for patients to get care and put financial strain on both providers and patients.
  • A health poll found that lower out-of-pocket costs are the most desired insurance plan change by insured adults.
  • Consumer advocates are receiving increasing complaints about upfront medical payment demands.
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