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The Actual News

Just the Facts, from multiple news sources.

M&S website completely down, leaving users unable to browse

M&S website completely down, leaving users unable to browse

Summary

The Marks & Spencer (M&S) website is currently down, leaving users unable to shop online, due to ongoing issues from a cyber-attack last month. M&S has stated that the attack will affect their profits by around £300 million and that their online services will face disruptions until July. Personal customer data was stolen, but payment details and account passwords were not affected.

Key Facts

  • The M&S website is not accessible due to a recent cyber-attack.
  • The cyber-attack happened over the Easter weekend.
  • M&S estimates it will lose about £300 million in profits this year because of the attack.
  • The disruption to online services is expected to last until July.
  • Some personal customer data, like phone numbers and addresses, was stolen.
  • Payment details and passwords were not accessed by the attackers.
  • The suspected hackers are an English-speaking group called Scattered Spider.
  • This group is also believed to have attacked other retailers like Co-op and Harrods.

Source Information