Summary
The Marks & Spencer (M&S) website is currently down, leaving users unable to shop online, due to ongoing issues from a cyber-attack last month. M&S has stated that the attack will affect their profits by around £300 million and that their online services will face disruptions until July. Personal customer data was stolen, but payment details and account passwords were not affected.
Key Facts
- The M&S website is not accessible due to a recent cyber-attack.
- The cyber-attack happened over the Easter weekend.
- M&S estimates it will lose about £300 million in profits this year because of the attack.
- The disruption to online services is expected to last until July.
- Some personal customer data, like phone numbers and addresses, was stolen.
- Payment details and passwords were not accessed by the attackers.
- The suspected hackers are an English-speaking group called Scattered Spider.
- This group is also believed to have attacked other retailers like Co-op and Harrods.