Flock CEO responds to abuses of its surveillance technology
Summary
The CEO of Flock Safety apologized for misuse of the company’s license plate camera data by some police officers and announced new changes to the system to prevent abuse. The company will keep data for a shorter time, require case codes for searches, and add tools to flag unusual activity.Key Facts
- Flock Safety operates a network of 120,000 cameras that record vehicle license plates across the U.S.
- Police officers were involved in 46 reported cases of misusing access to Flock’s data, including stalking.
- CEO Garrett Langley apologized and said the company is improving oversight and accountability.
- Data retention will be reduced from 30 days to 7 days by default, with longer storage only for active investigations (“Evidence Mode”).
- Every search will require entering a case code, but emergency overrides are allowed.
- Customers can restrict searches to certain crimes like homicide, arson, or assault.
- A new tool will flag abnormal searches and temporarily block access until reviewed by an administrator; about one-third of agencies use it already.
- The ACLU criticized Flock for privacy concerns but called the shorter data retention a potential positive step.
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