PBS station fears losing 50TB of data after being ghosted by cloud storage provider
Summary
A PBS station in St. Louis sued a data center company after its cloud storage provider went out of business, risking loss of 50 terabytes (TB) of archived TV shows and videos. A judge ordered the data center to release the physical storage devices to the PBS station so they can recover their data with assistance from a third party.Key Facts
- Nine PBS, a St. Louis TV affiliate, stored about 50TB of data including 70 years of shows and historical footage with a cloud provider called Open Source Storage (OSS).
- OSS stopped responding and ceased operations, leaving Nine PBS unable to access its data after their contract ended in March 2024.
- OSS stored the data at Iron Mountain Data Centers’ facility in Denver, which refused to release the data without a contract.
- Nine PBS filed a lawsuit against Iron Mountain on July 28, seeking access to their data.
- A judge blocked Iron Mountain from deleting or changing the data and required them to hand over any physical devices holding it.
- The court ordered Nine PBS to find a third party, like a former OSS employee, to help retrieve the data safely within 30 days.
- Nine PBS found a former OSS worker willing to assist with data recovery.
- Iron Mountain stated it has acted responsibly and tried to help resolve the issue, but says it does not have direct access to the data.
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