Framework responds to complaints that BIOS update bricks Ryzen 7040 laptops
Summary
A BIOS update for Framework Laptop 13 models with AMD Ryzen 7040 processors is causing some laptops to stop working. Framework is investigating the problem and has started adding a new recovery feature to prevent future failures. They are also offering motherboard replacements in certain cases where the update caused damage.Key Facts
- Framework shipped Ryzen 7040-based Laptop 13 models and motherboards starting in 2023.
- BIOS version 3.20 was released in June 2026 to support new hardware features and fix some battery-related issues.
- Many users experienced the update stalling and their laptops becoming unbootable, also called “bricked.”
- Framework admits a small number of BIOS updates caused non-bootable laptops and is investigating the cause.
- Some users reported that Framework support initially refused free motherboard replacements if the device was out of warranty.
- Framework now offers exceptions for replacements if the update caused the problem, even after warranty expiration.
- The company is developing a “Crisis Recovery Mode” to help recover from failed BIOS updates in future releases.
- Blogger Guanzhong Chen suggested the issue is a software bug related to how the BIOS flashes memory during updates.
Read the Full Article
This is a fact-based summary from The Actual News. Click below to read the complete story directly from the original source.
