Summary
A chip shop in Gloucestershire, England, uses an AI system to take phone orders to save money. This decision was made due to rising costs, including fish prices and wages.
Key Facts
- The chip shop is called The Nippy Chippy and is located in Stonehouse, Gloucestershire.
- Brad Lee, the manager, implemented an AI answering service to handle phone orders.
- The AI system helps the shop save on hiring costs.
- Rising costs, like fish prices and wages, prompted the use of technology.
- The AI service has been in use for about six months and has received mixed feedback.
- Customers appreciate the quick response times when ordering by phone.
- The system allows customers to place orders easily for pick-up or delivery.
