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CrossCountry cancels almost all rail services after power cut hits control centre

CrossCountry cancels almost all rail services after power cut hits control centre

Summary

CrossCountry cancelled almost all of its train services in Great Britain after a power outage hit its control centre in Birmingham. Services are expected to resume gradually, and some other train companies are accepting CrossCountry tickets to help passengers reach their destinations.

Key Facts

  • A power cut in Birmingham affected CrossCountry’s control centre on Sunday.
  • Most CrossCountry trains were cancelled until further notice.
  • Trains between Peterborough, Cambridge, and Stansted Airport are still running.
  • Other train companies like Chiltern Railways and LNER are accepting CrossCountry tickets.
  • Passengers can claim refunds or compensation if their trains are delayed or cancelled.
  • Network Rail power teams are working on restoring power and systems.
  • CrossCountry has faced previous complaints about delays, cancellations, and poor passenger information.
  • The transport secretary asked publicly owned train operators to add extra services where possible.
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