Woman stranded in Spain after UK’s eVisa system mistakes her for twin sister
Summary
A UK resident named Nidia Webb was stopped from boarding a flight in Spain because the UK Home Office’s new digital visa system confused her with her twin sister. Home Office officials say this is a rare technical problem they have mostly fixed, but the incident raises concerns about the reliability of the digital immigration system.Key Facts
- Nidia Webb has lived in the UK for eight years and holds legal settled status.
- The UK’s Home Office introduced an eVisa system to digitize immigration status checks.
- Webb’s digital status was incorrectly linked to her twin sister’s details, causing travel problems.
- The Home Office called this a known and rare issue affecting some twins.
- The error was eventually fixed, allowing Webb to board her flight after hours of phone calls.
- Over 10 million people have successfully used the eVisa system so far, according to the Home Office.
- Critics warn the system has flaws, with some people at risk of losing access to their immigration records.
- The immigration group the3million said the eVisa rollout was rushed and that mistakes can leave people stuck or unable to prove their status.
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