Summary
A luxurious yurt company called Yurtel has gone out of business, leaving some people without tickets and accommodations for the Glastonbury Festival. Yurtel customers were informed that their bookings would not be fulfilled, and they will not receive refunds as the company is undergoing liquidation.
Key Facts
- Yurtel was a company that provided luxury accommodations and tickets for events like the Glastonbury Festival.
- The company went into liquidation on May 8, meaning it stopped operating and is settling its debts.
- Customers who booked through Yurtel will not receive their planned accommodations or any refunds.
- Prices for Yurtel's packages ranged from £10,000 to £16,500 for luxury tents and suites.
- Glastonbury Festival stated it has no involvement with Yurtel's operations and cannot be responsible for their bookings.
- Yurtel advised customers to seek other accommodation providers and said further details on claims will be shared during the liquidation process.
- Customers claimed Yurtel did not allow credit card payments, which typically offer more purchase protection, and instead accepted only bank transfers.
- The festival confirmed Yurtel had not secured tickets for 2025 and advised customers to address any claims directly through Yurtel's liquidation process.
