Summary
Several users of Keir Allan's airport parking service have reported problems, such as damage to their cars and unexplained extra miles driven. The company, operating as GetAwayEssentials.com Limited, denies liability for any damage and disputes the claims, leaving some customers to seek resolution through other means, such as insurance or court.
Key Facts
- Sophie Rose used Keir Allan's service, returning to find her car damaged, reportedly from a hit-and-run incident.
- Keir Allan denies responsibility for the damage and states it is a police matter.
- Customers have reported their vehicles having extra mileage and broken dash cams after being parked by the service.
- Jamie Andersen found his car with unexpected mileage and dashcam footage showing the car parked at a Burger King.
- The company claims they only use cars to store and return them to customers and denies deleting any dashcam footage.
- Keir Allan also mentions occasional key misplacement due to handling over 300 keys at a time.
- Some customers have taken their cases to civil court for resolution.
