Summary
Walmart announced major upgrades to its online translation platform, which uses artificial intelligence and human experts to help non-English speakers shop more easily. The improvements aim to make online shopping simpler and more accurate for international users.
Key Facts
- Walmart has improved its online translation services to help non-English speakers shop more easily.
- The Walmart Translation Platform (WTP) started with Spanish in 2022 and now supports more languages.
- The platform combines artificial intelligence and human experts for better translations.
- Walmart aims to fix awkward translations by using both AI and human linguists.
- Improvements are designed to make shopping more inclusive and user-friendly for international customers.
- Walmart says the updated platform will save the company over $20 million each year.
- The new system runs at about one percent of the cost of the old translation system.
