Summary
A cyberattack hit check-in and boarding systems at several major European airports, causing travel delays. The systems affected were not run by airlines or the airports themselves but by a service provider. Collins Aerospace, which runs the check-in systems, is working to fix the problem.
Key Facts
- The attack affected electronic systems at major airports like Brussels, Berlin's Brandenburg, and London's Heathrow.
- Only manual check-in and boarding were possible at impacted airports.
- The issue was related to Collins Aerospace's MUSE software.
- The source of the attack is unknown; it could involve hackers or criminal groups.
- Several flights were delayed or canceled due to the disruption.
- Most airports returned to normal operations by late morning.
- The incident mainly impacted passengers’ ability to check in and drop bags electronically.
- Collins Aerospace is a part of RTX Corp and is working to resolve the issue.