Amazon Prime customers could get $200 refunds in expanded FTC deal.
Summary
Amazon is giving refunds to more customers under a $2.5 billion deal with the Federal Trade Commission (FTC). The FTC expanded who can get refunds and increased the maximum payment from $51 to $200 for certain Amazon Prime members.Key Facts
- Amazon agreed to a $2.5 billion settlement with the FTC over complaints about how it signed people up for Prime.
- The FTC raised the refund limit from $51 to $200 and expanded eligibility to customers who used up to 20 Prime benefits in a year.
- Customers who signed up for Prime between June 23, 2019, and June 23, 2025, and meet the benefit use criteria can get refunds.
- Amazon had already refunded over $845 million by September and will issue $1.5 billion in total refunds plus a $1 billion penalty.
- Refund payments started automatically and will be sent electronically through Venmo, PayPal, or by mail.
- Customers don’t need to apply or fill out forms to get the refund.
- Amazon must finish sending refunds by April 2027.
- The FTC warns consumers that it will not contact them about the refunds, and scammers may try to pose as the FTC.
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