Summary
Marks and Spencer (M&S), a big store, had a computer problem. Because of that, customers can't order online, and things they ordered are coming late. The store hasn't talked much about when it would be fixed.
Key Facts
- Marks & Spencer, a big store, had a computer problem (also known as a cyber attack).
- This problem made it hard for customers to order things online.
- Some things that people ordered are late.
- M&S stopped some parts of their business to deal with the problem.
- The store hasn't said much about what happened, or when things will go back to normal.
- The store's shares, which are like pieces of the store that people can buy, have gone down in price.
- Some customers are unhappy because M&S hasn't told them much about their orders.
- M&S has asked some computer security experts to help fix the problem.
- Because of the problem, the store may have turned off some of its computer servers, which are big, powerful computers that help run its business. This could be to stop the issue from spreading, or to help deal with the problem.
