Asos customers receive ‘hack’ notification threatening leak
Summary
Asos is investigating after many customers received a warning notification on its app saying its data had been hacked. The company’s shares dropped by nearly 12%, but the website and app continued to work while the investigation is ongoing.Key Facts
- Asos sent a message to customers claiming hackers had “fully compromised” their data stored on a system called Snowflake.
- Snowflake is a cloud service used to store and analyze customer data like transactions and clothing sizes.
- The notification included a link to the Telegram messaging app.
- Asos’s shares on the London Stock Exchange fell about 12% after the notification went out.
- Security experts warn customers to be careful of fake emails or messages pretending to be from Asos.
- Sending a hack notification directly to users is a rare tactic used to pressure the company quickly.
- Other British retailers such as Marks & Spencer and Harrods have faced similar cyber incidents recently.
- Asos’s website and app were still working during the early investigation phase of this possible hack.
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