AI Is Boosting Productivity. But Is It Worth It?
Summary
Many companies say artificial intelligence (AI) is helping them work faster and better. However, it is hard for them to prove if AI actually saves money or increases profits. Experts say businesses should measure real results, like cost savings or new income, rather than just how often AI is used.Key Facts
- A survey of 1,200 CEOs in 21 countries found half believe AI is the main reason for productivity gains last year.
- About 23% of companies said those gains do not show up as increased profits.
- Only 16% of companies have clear, real-time data on how much AI costs and earns.
- Saving time with AI does not automatically mean saving money unless the extra time is used to do something valuable.
- Businesses should compare results with and without AI to see its true impact.
- Many companies struggle to set a starting point to measure AI’s return on investment (ROI).
- Experts recommend building measurement systems before using AI to track its financial benefits accurately.
- Real success with AI means earning more or saving enough money to cover the full cost of using it over time.
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