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Inside Amazon’s robotic arms race and what it means for the future of human work

Inside Amazon’s robotic arms race and what it means for the future of human work

Summary

Amazon operates more than 1 million robots in its warehouses to help deliver packages quickly, while also employing over 1.5 million human workers. The company continues to increase its robot production with new factories, aiming to use robots to handle difficult and risky tasks, although these robots still work alongside many people.

Key Facts

  • Amazon has more than 1 million robots working in its warehouses worldwide.
  • The company employs over 1.5 million full-time and part-time human workers.
  • Robots help with hard warehouse tasks that can cause fatigue or injury to humans.
  • The US warehousing sector has twice the injury rate compared to all other industries on average.
  • Amazon started building its robot fleet after buying Kiva Systems in 2012.
  • Kiva robots bring shelves to workers, reducing the need for human walking inside warehouses.
  • Amazon makes most of its robots in its own factories in Massachusetts and is opening new factories in Texas and Indiana.
  • Robots and humans work together, but robots can sometimes set the pace for human workers.
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