Millions unable to use Revolut app or cards as company suffers ‘service disruption’
Summary
Millions of Revolut customers were unable to use the app or their cards due to a technical problem affecting many services like payments and transfers. Revolut said the issue started in the morning, their customers’ money and data are safe, and they are working to fix the problem.Key Facts
- Revolut’s app went down, stopping card payments, cash withdrawals, transfers, and account access.
- Users received error messages like “something went wrong” and could not use the app.
- Revolut confirmed the issue was a “service disruption” but assured that customers’ funds and data were secure.
- The problem stopped new sign-ups and sign-ins, as well as cryptocurrency transactions.
- Revolut and Google have a partnership where Revolut uses Google Cloud to run its services.
- Google reported errors and network failures in its cloud services in the europe-west2 region.
- Google did not have a fix available immediately for the cloud service problems.
- Multiple fintech companies faced issues linked to Google Cloud outages.
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