Power outage at Google datacentre in London causes widespread disruption
Summary
A power outage at a Google datacentre in London caused disruptions to multiple UK services, including banks, the NHS app, and court video hearings. The issue peaked around 9 a.m. but improved by mid-afternoon, highlighting how many important services rely on a few major cloud providers.Key Facts
- The outage occurred in Google’s europe-west2-b datacentre zone in London.
- Services affected included Royal Mail, Revolut, HSBC, Lloyds bank, NHS app, and UK courts’ remote hearings.
- Revolut confirmed service disruptions but said customers’ money and data are safe.
- The peak of disruptions was around 9 a.m., with improvements by mid-afternoon.
- This outage was smaller than last year’s Amazon Web Services (AWS) outage, which lasted about 15 hours.
- Experts warn that the internet and many important services depend heavily on a few large cloud companies called “hyperscalers.”
- UK government infrastructure heavily relies on cloud services from Google, Amazon, and Microsoft.
- Last year’s AWS outage was linked to a software bug and AI tools, raising questions about the reliability of AI-generated code in cloud services.
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