Customers' debt to energy suppliers soars to £4.4bn
Summary
Customers in England, Wales, and Scotland owe a total of £4.4 billion to energy suppliers, setting a new record. Over one million households have no plan in place to repay this debt, and the regulator, Ofgem, is exploring ways to address the issue, including proposals for a Debt Relief Support Scheme.Key Facts
- Customers owe £4.4 billion to energy suppliers, which is a new high.
- This debt increased by more than £750 million from the previous year.
- More than one million households do not have repayment plans for their energy debt.
- Ofgem is considering a Debt Relief Support Scheme to help manage and possibly reduce this debt.
- Energy prices have dropped from their peak but remain high, causing payment difficulties.
- The average debt for households without a repayment plan is £1,716.
- Ofgem aims to make it easier for people to get help from charities and debt support groups.
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