Apple says it will replace iPhone Duo handsets with screen problems
Summary
Apple says it will replace a small number of iPhone Duo foldable phones affected by inner-screen problems. Users have also posted reports of screen cracks and noises from the hinge, days after the phone went on sale.Key Facts
- Apple said a small number of Duo units have an issue affecting the inner display.
- Apple urged affected customers to contact the company for a replacement.
- Social media photos showed lines on some Duo screens.
- Some owners reported cracks along the screen’s central crease and a crunching noise when opening the phone.
- The Duo has a 7.6-inch inner display connected by a central hinge.
- The phone starts at £1,999 ($2,668) in the UK.
- The launch drew long queues at Apple stores around the world.
- Samsung’s first foldable phone, the Galaxy Fold, also faced reports of broken screens in 2019.
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